At Neo Finpe, our goal is to ensure complete customer satisfaction. If you are dissatisfied with our services or products, we will make every effort to address your concerns. However, a refund will only be provided if the reasons for dissatisfaction are genuine and substantiated following a thorough investigation. Please carefully review the details of each service or product before making a purchase.
If you wish to cancel your service or subscription, please contact us through the "Contact Us" link on our website.
Cancellations must be requested at least 7 business days before the end of the current service period.
Requests received after the 7-day window will be treated as cancellations for the next service period.
Registration Fees: Please note that the registration fee is non-refundable. We advise you to review all the details of our services before making any payments.
Refund Requests: If eligible for a refund, payments will be refunded as follows:
If payment was made via credit card, the refund will be issued to the original credit card.
For payments made through other payment gateways, the refund will be issued to the same account used for the original transaction.
We will strive to offer the most suitable design concepts and services to meet your expectations.
However, if dissatisfaction arises, and if proven, we will process a refund after review.
Thank you for choosing Neo Finpe. We value your business and strive to provide the best experience possible.